Privacy Policy
Last Updated: October 8, 2026
The Tide Chix is operated by Lacy Blue. References to “The Tide Chix,” “we,” “us,” or “our” in this Privacy Policy refer to Lacy Blue and its operation of The Tide Chix website and services.
The Tide Chix respects your privacy and is committed to protecting your personal information.
Information We Collect
We may collect information you provide directly to us, including:
- Name
- Email address
- Mobile phone number
- Shipping address
- Billing information
- Order and transaction information
- Customer support communications
- SMS consent preferences
We may also collect limited technical information associated with use of the website, such as browser, device, and website activity information.
How We Use Information
We may use your information to:
- Process and fulfill orders
- Process payments
- Ship products
- Provide order and shipping notifications
- Provide customer support
- Prevent fraud or unauthorized activity
- Maintain and improve the website
- Comply with legal and regulatory obligations
SMS Communications
If you voluntarily opt in during checkout, The Tide Chix may use your mobile phone number to send transactional SMS messages related to your order.
These messages may include order confirmations, order status updates, shipping confirmations, tracking information, and delivery-related notifications.
We do not use this SMS program to send promotional or marketing messages.
SMS consent is optional and is not required to make a purchase.
You may reply STOP at any time to opt out of SMS messages or reply HELP for assistance.
Message frequency varies. Message and data rates may apply.
Mobile phone numbers, SMS opt-in information, and SMS consent are not sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.
We may share mobile information only with service providers as necessary to provide the SMS service, process orders, fulfill shipments, provide customer support, or as required by law.
Payment Processing
Payments are processed through approved third-party payment providers.
The Tide Chix does not directly store complete credit card or banking account information.
Payment providers may collect and process payment information according to their own privacy policies.
Information Sharing
We do not sell customer personal information.
We may share information only as reasonably necessary with:
- Payment processors
- Shipping and fulfillment providers
- Website and hosting providers
- SMS and communications service providers
- Fraud-prevention or security providers
- Professional advisors
- Government or law-enforcement authorities when required by law
Service providers may only receive information necessary to perform services on our behalf.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and maintain appropriate business records.
Your Choices
You may contact us to request correction or deletion of certain personal information, subject to applicable legal and recordkeeping requirements.
For SMS messages, reply STOP to discontinue future text messages.
Third-Party Services
Our website may use third-party services for payments, shipping, hosting, analytics, communications, or other business operations.
Those providers may process information according to their own privacy policies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date.
Contact
For questions regarding this Privacy Policy or your personal information: